Login
Start Free Trial Are you a business? Click Here
Ted
The worst customer service experience ever. I bought a $2000 TV only to find out that the 3D is not working, I called the customer support, got transferred many times, talked to many agents who could barely speak or understand English, the total duration of my call was 2 hours and still the issue remained unsolved. I called again, this time to find a super rude supervisor, again who could not understand English, he promised to call back the next day which never happened. As of now, I am chatting with this support guy who has repeatedly asked me the same questions multiple times, let me mention that we have been chatting for almost 30 minutes now and he has not come to a conclusion yet. Thinking about returning the TV and publishing this review on all possible public forums.
9 years ago
Read Samsung Reviews
Samsung has a 1.2 average rating from 4,623 reviews