I was frantic when I walked into Best Buy on Franklin in Boise on July 5th of this week. My phone was not working well. Ray, the Advisor, who sells Samsung products has a very calming presence about him. I immediately relaxed and felt calm when I was around him in the store. He got permission from Charlie, his supervisor, to give me a really good deal on a Galaxy S21...much better than I ever dreamed of. I was amazed how patient and attentive he was. I was so impressed that I also purchased a Samsung Smartwatch (which I love). Ray gave me a fantastic deal on the Samsung smartwatch also. I can tell that Ray really loves his career at Best Buy! I think he should get a huge raise and promotion because of his customer service, friendliness, and professionalism. I cannot thank Ray enough. Best Buy and Samsung makes the world a better place because of young men like Ray! Thanks, Ray! I will definitely buy more technology from you! Donna