I was trying to sign into one of our Samsung accounts on Galaxy themes to purchase a theme for my phone, to see if it was causing my Galaxy J3 Luna Pro to become slow. But each time I did, it said incorrect password and invalid ID. Now the account to my dad's Samsung account is locked because I made too many attempts to enter in the password! I even reset it! But it is still doing the same thing! It says entered password too many times and is forcing me to reset it when I've already reset it twice! And I can't get some customer support either because of it. Thanks Samsung for wasting my time and my phone battery!