Brand new microwave does not heat, 3.5 months and still no solution, 6 different tickets opened, one replaced magnetron (still does not work), zero diagnosis skills, no resolution. Poor communication between Service Centers (repair shops) and Samsung. Still looking to get a product that works. Ticket Numbers: 4166794793, 4166607830, 4166135207, 4165204723, 5129981970, 5130112476.
2 years ago
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