Never Buy Samsung Appliance on the website! Worst Experience Ever!!! I will not go and shop samsung website anymore. The service is so bad, the worst ever, left me without washer and dryer for 5 weeks, and it's been 9 weeks since I ordered and I still haven't got it installed!!! The service is so bad they don't care you. They gave you broken item and never update. They dropped the item at your garage and don't help you install, and the installation team came and told me the previous team didn't leave the component to install!!! The only advice I'll give is, if samsung delivery does not satisfy you at the first attempt, just refuse the delivery and return the item, You will feel peaceful.