Your software distribution process is unacceptable. The recent TV software release for my Samsung UE40JU6500 , caused my SMART TV features to become inoperable on Catch up TV options. There wasn't a problem before. I reported the problem to the support team & I was told it would be fixed in approx. 2 weeks, that was over a month ago. Professional software distribution organisations ensure adequate testing of software before it is released. Also they have a reversion plan to back out faulty new versions to restore previous stable versions. Reversion is normally quicker and easier than waiting for the next version being fixed. Traditional hardware companies need to get into the 21st century and adopt professional practices common elsewhere in IT.