I WILL NEVER EVER DEAL WITH SAMSUNG AGAIN. While their products may be good, their customer service is so bad, actually the worst company I have ever dealt with. I have spent over 20 hours on the phone with at least 8 different phone numbers/transfers. Besides all the prior problems, I paid for a 36 month care+ (extended warranty). When I go online it shows my warranty is for 5 days only. No a single person can fix this. All they do is either transfer me to another person who can't do anything or promise that I would get a call back which never happens. STAY AWAY FROM SAMSUNG.