NEVER BUY SAMSUNG PRODUCTS WORST CUSTOMER SERVICE —-THEY TRULY DONT CARE ABOUT THERE CUSTOMERS.
I’m doing renovations on my house I brought a fridge, oven, microwave and a dishwasher with them. I didn’t open any of the packages because I didn’t want any items to be damaged and assuming everything would come in perfect condition from the company. It’s over the 15 days and I start opening the packaging for the dishwasher and it’s missing rails and draws weren’t assembled. Also there’s interior damage inside. I call Samsung they gave me the run around saying it’s pass the 15 days nothing we can do then another representative said they would replace it then another representative said they will send someone to try to fix it then another said we’ll send the rails, over and over I was told many things but nothing was done. Now I lost out on 900 dollars with this company and they don’t care. I sent multiple message to this company 1 person reached out but didn’t give any resolution told me that they’re going to look into it and will contact me back. Besides the renovations and moving I’m under a lot of stress I never in my life experiences a company so disgusting and money hungry than Samsung. I will not stop telling people and making them aware to not purchase anything with this company I hope they go out of business please DO NOT BUY WITH THIS COMPANY ! !!!!!!!
2 years ago
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