2022, it was not cracked or damaged in any way, it was deemed a warranty repair and was sent off. I took pictures of the phone screen before sending, only to be informed the screen was cracked and would not be under warranty, I even sent the original picture I had taken, they completely ignored the picture stating it was not good enough quality to depict if there was any damage, however it was good enough for them to say it was cracked as per the repair centre photo showing the crack, I pointed out that the crack in their picture did not match what they said my picture showed. We have samsung phones / tablets / smart watch and televisions. Will not buy samsung products again, their loss. Shame on you samsung.