Worst customer service ever - sounds like the UK has the same problems we have in the USA. The rep actually said "I can't stay on the phone with you because I'm just staring at my computer screen and I can't do that...". Isn't that your job description?? Be on the phone helping people? You can maybe play solitaire while I bore you with my simpleton questions. Lesson learned - don't buy Samsung.
9 years ago
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