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BENSON
DO NOT BUY SAMSUNG WASHING MACHINE PLEASE!! We bought samsung washing with dryer a year ago.It was faulty after 3 months repaired, two months later it was faulty again repaired. We have a new born baby now the machine short down the entire eletricity in the house. We have to call an emergency engineer to restore the light and this affected our boiler. We call samsung customer service centre, the next day Monday,they said an engineer will call us. We got a call on Thursay while we at work that the enginneer will come between 2-4Pm Ileft work to rush home. I arrived at home . One hour later the engineer call that he has got an emergency call from call centre that he can not come again until Monday again. I call the call center,VERY RUDE,IMPOLITE, BAD COMMUNICATION He said If the Engineer did not come there is nothing they can do. I try to explain to him that we have a new born baby he said "SO WHAT DO WANT ME TO DO" THE MACHINE IS UNRELIABLE , THE SERVICE AND SUPPORT IS BAD. PLEASEDO NOT BUY.
9 years ago
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Samsung has a 1.2 average rating from 4,623 reviews