worst experience to buy a product from Samsung shop. I ordered Samsung galaxy 23 ultra their premium product and paid full amount of Rs. 1.22 lacs on 2nd of Feb. 2023 and still not received my order. After contacting their customer support n number of times still my hands are empty and I am not able to find a solution from them. Their is no option to give 0 start if it was there I will definitely give the same to their team. Their services are pathetic and they make fool of customer. I literally start begging for my product in front of them still they are deaf and not able to help me on this matter. I can buy this product from Amazon or their offline shop anytime but they are saying that they don't have the product with them. I feel betrayed and looted by them.