Samsung shipped a dryer with frame damage. The dryer has never worked and have had multiple departments, ticket numbers, and customer service stating they would do nothing. No resolution even when the contracted repairman from Samsung verified the issue of having a bent frame from shipping. We have a non-working dryer for 8 months that we have been fighting to get repair. Refusal to do so speaks to the lack of quality product and no customer service.
2 years ago
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