Very bad customer service experience. Ordered a product on Mar 10 but expected delivery changed has changed 8x. I escalated issue multiple times. Executive department reached out once through an email but without a response after me emailing 3x. Even emailed Samsung CEO twice, but no success! Bad customer service! What is the use of the email CEO feature? Nothing really! It makes you think the issue will be addressed but nothing ever happens! Until now I still dont have the watch i ordered.
2 years ago
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