Nobody until now has made me refund my money. PLEASE, do not buy directly with Sunsug. They cannot keep their word, and someone stole my order nobody worries; I lost my money because I did not receive my order. On May 26th, 2023, my husband and I were at work at 6:37 pm when FedEx supposedly delivered my package, and my mailbox was empty when I arrived home. How did the postman give someone else my package and maybe the wrong apartment?? I'm very frustrated it is a wedding present that I've waited for more than 10 days and the worst has not arrived. How can I resolve it to the TRADE-IN? I have until June 9th to send in my old watch. I still await my Galaxy Watch5,40mm, Gold, Bluetooth SM-R900NZDDXAA QTY: 1.