I'm having terrible experience with Samsung.com . Order number : US565105332 Delivered defective refrigerator, when asked for replacement, they took 4 weeks for it. When spoke to sales rep, they asked to refuse replacement and return. And place new order. Refused n returned. Its been 4 weeks and no one knows whats the status. All they say is "I will personally look into the issue" and no update on refund. I need to pay my bills and still no hopes of refund
2 years ago
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