Absolutely one of the top worst companies if you need support and a repair. I have been on the phone with them 5 times and spent a total of 4 hours to get service on a Frame 75" television that worked for less than 3 weeks. A $3000 TV that will not power on after less than three weeks. Mind you, this is mounted in my 87 year old mothers house and we were told they would not service it unless it was taken down. How do they expect her to take it down when she pad 120 to have it installed? Come to think of it, this is the worst service I have ever experienced. I suggest you look for another brand that supports the customer if needed. If you bought a Samsung product I surely hope you don't need any customer support.