Purchased a new stainless Samsung dishwasher at the Home Depot. Lower area of the door has discoloration blemish. Called Samsung to advise of this factory defect and was ask to send photos. I sent the photos and was assured Samsung would remedy the factory flaw. A tech was sent to my home and claimed Samsung does not cover cosmetic damage.
Additionally I was informed my manufacturer warranty’s was voided because of Samsungs negligence. I was told to contact Home Depot were this piece of garbage was purchased and Home Depot threw it right back to Samsung. So after paying over $1000.00 for this motorized garbage can that is 7 months old I am stuck with a marred finish and the other issue with this scrap can is it does not clean the dishes properly. Tread carefully when dealing with Samsung and the retailer that sells their products because there exist NO customer service.
1 year ago
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