Samsung clothes dryer purchased on 3/24/23. On 9/29/23 (9 months later!!) it stopped working. The dryer drum does not rotate. Have disconnected it from power source and restarted it with no change in failure. Contacted Samsung as it is under warranty and also have extended warranty. They contacted me, gave me several ticket numbers, told me a repair service person would be contacting me within 2 days to set up appt. It is now going on a week later and nothing has happened. Samsung appliances are really garbage and the customer service is abysmal. In addition to breaking down within in 6 months, when it did work the time to dry even a light load of laundry is really excessive.