I ordered a washer and dryer on 9/25/23 and was told delivery would be on 10/7/23. Delivery was cancelled as items never shipped to delivery warehouse. I called on 10/9/23 and was told to cancel the order and reorder and that no one knew why the items didn’t ship as they were in stock. I spoke to a supervisor, Honey, who said I would get $200 of my order for the inconvenience. However it’s 3:26 on 10:10/23 and still no one can tell me when my items will ship. This is an awfully long time to go without a washer and dryer. I did a ton of research, these items had great reviews and I’m also receiving a rebate and government employee discount. I think they don’t want to give me the items because of the multiple discounts I’m getting. Such a huge disappointment. I was going to buy a Samsung refrigerator too but not anymore. If I could give zero stars I would.