I bought a cable for my charger/adapter. I spoke directly with an agent from Samsung, so as not to put the wrong cable in my phone. When I went to use the cable, I found that not only was it not compatible with my phone, it didn't even fit. After spending 2 hours on the phone, I'm being tossed like a ball to five different agents. Each time having to explain all over again, why I was calling. I was eventually hung up on. They all expressed that Samsung had made a mistake in sending me the wrong cable, but that because more than 15 days had passed, there was nothing they could do. So Samsung made the mistake, and I have to pay for it. I was never told I had only 15 days to make sure the agent knew what he was talking about and had sent me the right product. I thought that going to a reputable company like Samsung, would be the best way to ensure I received the correct cable for my phone. I was more than wrong!