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Jim P, New York
I have had two Samsung refrigerators go bad within 5 days of each other. I have been calling Samsung weekly for almost 3 months without any resolution. Each call is as though I have never called before. If you decide to buy a Samsung product, you will get what you deserve, if you already own one…… good luck getting any resolution or service! Samsung ticket# 4173793473 has been open since September. Absolutely the worst company/ customer service I have ever experienced for such a costly appliance.
1 year ago
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Samsung has a 1.2 average rating from 4,551 reviews
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