I cannot give even 1 star after the problems Im having.But I have to put 1 on there. 31/5/2016 brought a washing machine in Currys, delivered 3/6/2016. 5/6/2016 issues with spin cycle. 6/6/2016 rang samsung, explained problem said they would ring back in 15 mins, no call. Rang them back was given reference number and told an engineer would come on 8/6/2016. He came and said there was no problem. Worried about using machine so used launderette. 21/6/2016 complained again another engineer booked. 27/6/2016 engineer confirmed machine irrepairable needs replacing. Rang Samsung who said I would have a code number within 48 hours to replace machine. 29/6/2016 no code so rang again customer services difficult, would have to wait another 48/72 hours for code. 4/7/2016 still waiting................................ now going to trading standards and solicitor for advice, will never buy or recommend Samsung again they do not care about customers no matter what they say!