Terrible awful service! Trying to charge me for an engineer to visit to inspect a faulty fitted hob. No problem with the visit, but they want to charge me if they deem it out of warranty. Have repeatedly exchanged emails and phone calls to try and resolve but no one reads previous chains or is interested in making themselves available at a convenient time for me to discuss (2 young kids and work means I cannot take calls easily at their convenience). Will NEVER buy Samsung again.
9 years ago
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