We bought a Samsung dishwasher in April 2023. After 8 months a piece from the front panel fell off and there are cracks on the side of the front panel. We got a service appointment on Dec 22nd. The technician came but he had an old part in a brand new box. They wanted to reschedule on Dec 28th but as we were out of town we agreed on Jan 8th. While waiting for the technician they called us and said they determined it was physical damage so it’s not covered by warranty. It is quite amazing they couldn’t determine that while on site but from memory 3 weeks after. We had a KitchenAid dishwasher for 9 years and we really regret choosing Samsung now.