it's been a nightmare since i bought a washer from samsung.com they brought but the washer didn't work i had to wait like 2 weeks for a samsung "technician" to come he came i told him what the problem was and he left he just came to my house to confirm the washer wasnt working i had to wait 1 week for the "technician "to come again he return one week later and fied it as soon as he left i tried to use the washer and again not working i don't know wtf he did but it didnt fixed it i got angry and called samsung to come and pick up the washer i didnt want it but since they are indians they dont listen they made a replacemt order now i have to wait 1 month for the new washer to come and refuse it i dont want anything that has to do with samsung garbage company