I did a trade in for a phone and shipped it along with my trade in watch in the same box. Samsung claimed they couldn't find the phone but gave me credit for the watch that was together in the same box. They in turn charged me $417 for my trade in and kept my phone I sent them while Claiming they didn't have it. I've been a loyal Samsung customer for over 15 years but it is time to explore other options. So long Samsung.
1 year ago
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