Took 6 calls and 40 minutes to get make a payment on a phone repair. The worst customer service I have ever experienced. Call CS to make a payment (can barely hear there is so much background noise), they dont take payments, must be connect to repair line, Ha they dont take payments either, they transfer you to an automated system and then you get sent back to that person so they can confirm you made a payment!!! WHY not just let me choose that option to begin with???OMG... that was after I got hung up on twice. I will never go through that again.
1 year ago
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