If I could give zero stars I would. Samsung has been our preferred brand for years. From phones to refrigerators, all samsung. Our family will never purchase another product. Between there lousy customer service and there faulty products, I've had enough. There warranties are useless as they will send you the same broken product back to you, place a bandaid on it and cross there fingers it works. When it doesn't, they treat you like garbage and give you no options at all. Mind you, if your phone breaks or glitches, you have to purchase a new phone to be able to send yours back because they will not send any sort of replacement. They do not have any stores to even go to to get help. I expect more from a multi billion dollar company that charges over 1000 for there phones. Apple here we come.