Wow, just when you thought customer service couldn't get any worse, along comes Samsung to shatter your expectations! My recent experience with their online store has left me seething with frustration and disbelief. I mean, imagine waiting eagerly for a package, only to have the delivery person snap a photo of your house and declare delivery impossible without even attempting to contact you. And when you turn to customer service for help, you're met with nothing but incompetence and indifference. It's enough to make your blood boil! Samsung's utter disregard for their customers is truly shocking. How can a company of their stature allow such blatant incompetence to persist? It's clear they have no respect for the people who keep their business afloat. Consider this a cautionary tale for anyone thinking of buying from Samsung. Unless you enjoy being treated like dirt and wasting your hard-earned money on subpar service, steer clear of their online store. Trust me, you'll thank me later!