Oven smells of burning. You'd think that was priority wouldn't you? You know, catch fire, burn house to ground, charred possessions and pets..... Especially when it is well within warranty. Well, think again. Samsung apparently couldn't care if it goes up in flames. I reported a fault on 15/8 and then had no oven until an engineer came out on 3/9 and didn't have the right parts but told me it was Ok to use in the meantime.. OK? It glows bright red and looks like Dante's Inferno with temperature over 250 on an oven thermometer when it is set at 150. Anyway the engineer is due today, good thing I came home from work early specially eh? Only he isn't beacuse he's re-arranged for Friday ( and, guess what I'm going to have to take another day off.) The 'support centre are going to call me back though - oh, wait, no they aren't after a 3 hour wait. And now I'm on hold ( again) listening to a cheery voice telling me how fantastic their products are. Liar.