We purchased a Samsung electric stove under a year ago. The glass top has cracked twice. It’s a piece of junk. In April of this year I went online to purchase an extended warranty from Samsung care plus. They charged me 8 times and took $1200 from my account. I had to call my bank and get my money back. Now they won’t let me try or help me purchase another but just one this time. They dad they don’t trust me because I cxld the other 8. Really!! Customer service and the CEO office doesn’t care about the customer. So basically they sorry you were sold a piece of junk but nothing we can do for you. BUYERS BEWARE