Product has a manufacturing defect and the service executive himself told me that it will need welding. Which I do not want.
On day one I have asked for product replacement/Exchange, and I have never agreed on repair service. Why are you asking or forcing me to repair it?
a product which has a manufacturing defect i do not want its repair and want an exchange only.
On every email I had asked for replacement and on every call it was informed/ told me that approval for exchange approval is pending.
And in exchange you are bribing me for a 9 months extended warranty. Your product is faulty.
I need immediate action on this for replacement.
Regards,
Shounak Sharma
11 months ago
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