Samsung sent the return label to me and asked me to return to Samsung Flip 6 512GB on or before August 03, 2024. Samsung received the phone and claimed that the box was empty. Samsung won't refund my money back. I have called, chatted, escalated and written more than 10 times but Samsung still did not want to refund my money back. On July 17. Samsung sent the phone flip 6 to through UPS and its weight was 0.9lbs. I shipped back the phone through Fedex and its weight was 1.1lbs. My order number is SA103229259.
8 months ago
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