The customer service is horrible!!!!!! Many phone calls to correct a simple thing of them ordering the wrong watch band and promised me things and they don't do what they say they will. Each phone call is at least 1 1/2 hour and I called more than 5 times. Promised a credit on my card and they didn't do it. I returned watchband as they asked and now won't send me the one I want. Talked to supervisor and she hung up on me and said she can't send me out my watch band I want. Just not a good company to deal with.
7 months ago
Samsung has a
1.2
average rating
from
4,561
reviews