I sent my daughters tablet in that was under a warranty because of the internal charging port not working. 3 weeks later I am asked to pay $107 because there's "damage" to the tablet. I compare the pics I took before sending and the hyper zoomed in pics they sent me. It's clearly intent they want to prove the warranty isn't covered this scratch is so minor and doesn't even have anything to do with the lack of the charging port working. I explain i dont need the scratch repaired. Just fix the charger but apparently this can't be done. Such BS from a multi billion dollar company. I've been a Samsung fan my whole life but no more. Who would pay 107 for that when you can buy new for slightly more? It makes no sense. Customer service 0/10