Galaxy S6 Edge overheating, dropping calls, no internet, no battery life, unable to use phone really. Sent for repair, no call no contact after 6 business days, rang call centre, gave me a number to call for the repair centre itself 01603-269217 40 minutes waiting on the line someone just picks and puts the phone down! so had to call again, but decided to complain to customer services 0330-7267864 to give non-sense excuses and advice me to "call again tomorrow when they are less busy", so called again the 016 number just to find out they don't work on a weekend! absolutely useless. Based on other customers experiences I won't be getting my phone back any time soon! Only thing they told me is that there appears to be a problem with a fix that is out of warranty (probably a little crack at the back) and it might need to be repaired first before they fix the phone itself, and need to get quote from that hopeless repair centre, absolutely poor, pathetic, unacceptable service. I WILL NEVER BUY ANOTHER SAMSUNG PRODUCT EVER AGAIN!! >:(