I'm extremely disappointed with my Samsung 36 inch induction cooktop. After just thirteen months, the motherboard failed. The issue actually started during the warranty period but wasn't resolved, as the cooktop reset itself after a few days (codes od and F2). Since the warranty expired, I'm now facing a $1400 repair bill. To make matters worse, Samsung won’t let me speak to a manager or escalate the issue beyond their call center. Their customer service is unhelpful, and I feel completely ignored. I will never buy a Samsung product again. Save yourself the frustration and look elsewhere!