Purchased a 34” monitor in October ( it was on sale at this time) for a Christmas present. Turns out the monitor was too large for the persons desk and I couldn’t return it to Samsung. Seems their “return window” is 15 days after the purchase. Even though Samsung understood it was a gift that wasn’t opened until Christmas Day, they didn’t allow an exception or a grace period. TERRIBLE CUSTOMER SERVICE. WILL NOT BUT ANY SAMSUNG PRODUCTS IN THE FUTURE. Be sure and check the return policy wherever you buy a product. Seems even a Christmas gift doesn’t warrant any special accommodations with Samsung!!!!
4 months ago
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