I bought a Galaxy Book 4 notebook because it was heavily discounted. I do like the notebook itself but it was loaded with useless Samsung apps that were not needed. I also found it disappointing that support was so pathetic that finding drivers or firmware updates manually was not even possible. Also any real access to support seems to require you registering a user ID in order to even get access for base tier support for any questions. Their US forums seem to have more questions from users then proper answers. Seems everyone complains about support. This will definately make me question future Samsung purchases. The products are very nice but better hope you don't need any service support.