I bought the new Samsung AI clothes dryer, and it has been the WORST experience. I paid over $700 for this dryer, yet the clothes are not dry after using the AI function. The AI function is supposed to weigh the clothes and verify how damp the load is, then set a time to dry the clothes. Even with the drum half loaded, the clothes are not dry after using this function. This leads to damp and smelly clothes, requiring me to re-wash. Technicians have come to check the machine 4 times, and the best solution they can offer is “put each piece of clothing in piece by piece and monitor”. This is absurd. The machine is 4 months old, yet they are not willing to exchange it for a new one. After wasting countless hours talking to customer service and technicians, I have decided to just live with this, as they are a true waste of my time. I don’t want any of you to waste your money or time on this AI Samsung dryer.