Worst customer service. They outsource their repairs and keep opening and closing tickets when issues have not been resolved. Had two technicians come out (each time had to stay at home for 4 hours)!and many many calls with customer service without the issue which is under warranty being fixed. Its a really drawn out, bureaucratic process to get anything fixed which is extremely time consuming - wasted ao much time trying to get an ice maker repaired and don't feel like I've many any progress!!! The customer service agents don't seem to have any power to do anything so have yo defer to another team and you have to wait for their call. Very inefficient!