Rated 1 out of 5 stars
APPALLING CUSTOMER SERVICE EVER👎👎
STILL WAITING FOR A REPLY.
DON'T THINK SAMSUNG WILL HELP LOOKING AT THERE REVIEWS
1⭐ REVIEWS 95% ON TRUST PILOT
Bought a galaxy 7 ultra watch however there are major software issues with the tracking of your sleep which in turn affects other apps which track your health. I have looked on the internet and many folks are facing the same issue as me. Try to contact Samsung but they are just not interested whatsoever Samsung no full well there are major issues with tracking of your sleep but they continue to sell a watch that doesn't work I have never been so rudely dealt with and ignored I'm still waiting for a reply to emails etc I have rang the store where I bought the watch they don't want to know either. Unbelievable
Date of experience: 17 July 2025
2 weeks ago
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