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Ridvan
1 star is too much! REGARDING A 4 MONTH OLD TV I bought the Samsung Curve 55" in late October and at the start of February (this month) I turned on the TV and there was a spider web crack on the inner screen. I called up Costco (the place I purchases it from) back and forth (I have a 5 year warranty) and they said it was physical damage, bearing in mind I would have known if I had touched an expensive TV let alone damaged it! They said the warranty covers manufacture defects, which in my opinion should be this. If a costy TV can easily break (with no one touching it) then surely the fault is with the cheap quality. After this, I called Samsung who said they would send an engineer etc but they later called and said the same thing. I am disgusted at the dishonesty of Samsung and the abysmal quality, for a TV just 4 MONTHS to malfunction like that is not acceptable!! I'm disgusted at the rude customer service, will NEVER touch a Samsung product again and will let everyone know not to aswell.
8 years ago
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Samsung has a 1.2 average rating from 4,616 reviews