After poor initial service at Princes St Store Edinburgh by Conor. I am pleased to say my next visit was handled professionally by both Adam and Tom. The problem with my Galaxy A3 phone was investigated running a diagnostic check in the store. New main board was required and I received my fully repaired and working phone the next day. Still have to say there is a staff training issue here as Conor gave me wrong information regarding procedures in place at Samsung stores.
7 years ago
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