I was very happy with my first Samsung product which was a Note2 and my second s5. Things began to go downhill pretty fast when i purchased four S7 edges. out of four three of their screens failed within the first year. Two of them had pink lines running down them and one of them had the screen fail completely. this year i bought a S8 for £670 and an original Samsung case for £27 and dropped the phone from a height of 2foot onto a semi hard laminate floor and the screen smashed. In all my contact with customer care they were shockingly very unhelpful. They just didnt care that i had spent £3600 with them i two years and not received satisfactory products. its such a shame because they make really good looking and feature packed products but are so let down by poor quality components and the worst customer care you can imagine. i'm now being forced back to Apple Iphone even though they are well behind on specs and prices are a rip off but at least you get the quality and the best after sales customer care out there. I will never go near another Samsung product and advise everyone to check reliability and customer satisfaction reviews before purchasing