After 5 months our Samsung 65K6682 is unwatchable due to a black shadow covering two thirds of the screen. Curry's are not interested (after half an hour talking to Customer Services explaining the problem) as the tv is still under the Samsung guarantee even though our receipt comes with a 5 year Knowhow guarantee. Finally get to speak to a half interested Samsung employee in their customer services and have given up hope of this getting sorted before the next Millennium. Seriously, do not get excited by this product or this company. I fully expect to get no recompense from my experience of their assistance today. I do not have the time or patience to deal with it, so I expect Samsung will line their pockets further.
8 years ago
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