Ordered an S8 on current offer of free headset. Because I ordered it on a Friday night the customer service team have said that did not qualify but if had ordered on the following Monday I would have got a VR headset. I ordered this during the promotional period and is still being advertised. Very very very poor of Samsung. I have had a iPhone for 9 years and never been in a position where a manager will not call you back or speak to you. This is a business that is trying to compete with a company were customer service is a priority. Shame on you Samsung, you only get one chance to make a good impression and you have failed dramatically