Have had Samsung phones for a while but Samsung are increasingly treating customers with contempt. Have Galaxy S6 mobile, happy with it but then the software updates happen. Eachtime the performance of the phone suffers, but have managed to solve main issues until the last one. Battery draining in 8 hours if inactive and in minute if used. only suggested solution a factory reset. I can only think Samsung are punishing people with an older device but then with a 2 year contract there is no option to upgrade and in this world of scarce resources, should we really be upgrading every year? Who can afford to? Samsung are cynical and unpleasant. I will not be buying from them again