Samsung products are always good but their customer service is not even satisfying . Latest is i bought a Galaxy Note 8 on 24th of this month via Samsung online shop & delivery suppose to be next day. I emailed them but didn't get response. Today is 29th, i went on live chat waited a long time when i was 1st in a queue page appears saying sorry all operators are busy, then i called waited 37 minutes & no response so while waiting i tried live chat again & by chance i get chance to chat. The lady on the chat confirms me that tomorrow on 30th of November i am definitely getting my delivery. After an hour i received a email from Samsung saying i can not receive my order before 5th of December as they are busy. If they are busy it's not my problem as they advertised on the web next day delivery but taking 11 days.